Terms of Service for CleaningExpert

2. Services Provided

CleaningExpert offers a range of professional cleaning services for residential and commercial clients. These services include, but are not limited to, routine cleaning, deep cleaning, move-in/move-out cleaning, and specialized cleaning. All services are subject to availability and our internal service standards.

• Service Scope: We strive to provide the highest quality cleaning services as described on our website. The specific details of each service will be agreed upon during the booking process.
• Booking and Confirmation: Services can be booked through our website or by contacting us directly. A booking is confirmed once you receive a confirmation email or communication from CleaningExpert.
• Customer Responsibilities: Clients are responsible for providing clear instructions, ensuring safe access to the premises, and removing any valuables or fragile items before the service begins.

3. Payment Terms and Cancellation Policy

Understanding our payment and cancellation policies is crucial for a smooth experience.

• Pricing: All prices for our services are listed on our Pricing page or provided during the quote process. Prices are subject to change without prior notice, but any changes will not affect confirmed bookings.
• Payment: Payment is due upon completion of the service unless otherwise agreed upon. We accept various payment methods, which will be communicated at the time of booking. Late payments may incur additional charges.
• Cancellation: You may cancel or reschedule a service appointment by providing at least 24 hours' notice. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.
• Refunds: Refunds are issued at the sole discretion of CleaningExpert. If you are dissatisfied with our service, please contact us within 24 hours of service completion to discuss your concerns.

4. Intellectual Property

The content, features, and functionality of the CleaningExpert website, including but not limited to text, graphics, logos, images, and software, are and will remain the exclusive property of CleaningExpert and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of CleaningExpert.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as generally permitted by standard web browser functionality.

5. Disclaimers and Limitation of Liability

CleaningExpert strives to provide accurate and up-to-date information on its website and high-quality services. However, we do not warrant the completeness, reliability, or accuracy of this information.

• Website "As Is": Our website is provided on an "AS IS" and "AS AVAILABLE" basis. We make no representations or warranties of any kind, express or implied, as to the operation of our website or the information, content, or materials included on it.
• Service Guarantees: While we aim for excellence, we cannot guarantee that our services will meet your exact expectations every time. We commit to rectifying any issues promptly to your satisfaction, within reasonable limits.
• Limitation of Liability: In no event shall CleaningExpert, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

6. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of Romania, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

7. Changes to Terms of Service

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

8. Contact Us

If you have any questions about these Terms of Service, please do not hesitate to contact us:

• By email: [email protected]
• By phone number: +40 766 445 745
• By visiting this page on our website: Contact Us